For decades, public managers and CIOs have spoken of “managing change.” They designed workshops, built communication plans and rolled out initiatives with clearly defined beginnings, middles and ends.

While AI is frequently associated with automation and efficiency, its true power in change management lies in addressing the human side of transformation. Organizational change is notoriously ...

With executive sponsorship and investment in generative AI (GenAI) at an all-time high, organizations are racing to implement new technologies to drive differentiated business transformation. But ...