To run a successful business, your management must effectively communicate with your staff, and your staff must effectively communicate with management. This helps to avoid misunderstandings that can ...

Good communication skills are the cornerstone of good negotiation skills, and small-business owners will quickly realize that negotiation is involved in many business dealings. From negotiating ...

Assertive communication involves clear, honest statements about your beliefs, needs, and emotions. Think of it as a healthy midpoint between passive communication and aggressive communication. When ...